Frequently Asked Questions

Everything you need to know about shopping with Marissa Collections.

What is your return policy?

We accept returns on unworn, unwashed items with original tags attached within 30 days of delivery. Please note that certain luxury items and final sale pieces may be ineligible for return.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental United States. Express and overnight shipping options are available at checkout for more urgent deliveries.

Do you offer international shipping?

Yes, Marissa Collections ships to over 50 countries worldwide. International shipping rates and duties are calculated at checkout based on your specific location.

How can I track my order?

Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.

Are the products authentic?

Absolutely. We are an authorized retailer for every brand we carry, ensuring that all products sold through Marissa Collections are 100% authentic and sourced directly from the designers.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as modern payment solutions including PayPal, Apple Pay, and Klarna for interest-free installments.